Zoom is the webinar platform that will be used CWMA web events. You can video chat using Zoom on your mobile device or computer. We will be making this page a handy FAQ for all of our members. Learn more about Zoom: https://www.zoom.us

How to use Zoom on your computer or mobile device: video meeting basics


  • Zoom Desktop Client or Mobile App. Your first invitation will allow you to download and register this program with your name.
  • A head set with a mic can be helpful, especially if you are in a room where there may be noise behind you.
  • The program is built to  avoid “echo” so you can use your laptop/mobile built-in speaker and mic. However, if you do get some echo, switching to a headset works great.

Do I need to use video?

  • For some events, we will use computer/smartphone Video and Audio, but you can always opt out of video and just use the audio to join the conversation. Your name will appear in place of your face or you can load your favourite headshot to be what everyone views. 
  • When you use video, it is always good to ensure your camera is pointed in a way that allows people to see you well without a lot of stuff in the background. 
  • Ensure the webcam is angled properly to capture you and the lighting is appropriate so the image is bright and sharp (avoid back lighting, such as a window).
  • Elevate your computer or laptop (mine is up on boxes) it will help you avoid the dreaded double chin or a forehead-only image.

Joining a web event by invitation link

  • To join a web event you will click the link that the host provides  you; this will be sent out by CWMA to all registrants in a confirmation email.

How does my zoom room work?

While the platform is fairly easy to use, its basic functions are organized slightly differently depending on if you use the desktop or mobile version, so you may need to play a little to learn how to make your specific sound and set it up perfect for you. 

—->If you are not technical at all, please login early so your host can help you!

Once you have your video and/or audio as you prefer, it is the host’s job to ensure the presentation is viewable but depending on how you set up your zoom room,  you will see the presentation or you can adjust to see the chat room, other attendees, and more; the options are yours to manage.

Rest assured though, the host will also ensure you are seeing and hearing the presentation and will help you navigate the forum if there will be break out rooms, side chats, or polling.

You can manually phone in to the webinar

Having tech issues? Cannot access through the web? We will send a phone/dial in option with every registration. You can use your phone to call into the same web meeting. There will be a 9-digit meeting ID/webinar ID in your registration email along with the Canada call-in numbers to join the call.

CWMA SPECIFIC—Please be sure to email us and let us know what number you are calling from. We will then enter your name so everyone in the room knows who you are.

The rest is some light etiquette for online meetings…

CWMA webinars will be hosted and facilitated to ensure everyone on a meeting/event knows how to ask questions without interrupting each other…

Handy Notes

  • The waiting room is just a holding area once you have logged on. It is used as a security protocol. The host (CWMA) will let you in to the Main Room.
  • Please ensure you use your First Name,  Last Name  Example: Sheila Molloy 
    this way we can recognize and verify who is registered.
    • Video / SlideShare / Audio will be used by presenters and hosts only during the event.
    • Attendees are asked to mute, turn off video and use the CHAT box for questions and comments.
    • Please shut off your AUDIO (if you are not speaking).

    Frame yourself wisely
    The farther away or more obscured you appear, the less engaging you will be. Your head and the top of your shoulders should be middle screen and straight on. If your head is cut off at the top or bottom, you’re too close. If your entire torso is in view, you’re too far away. Adjust the camera to be straight on (you may need to elevate it) and take a moment to look behind you — everything behind you will be in the frame. No bright lights behind you please.
    Hardwire if you can
    Live streaming requires prioritized bandwidth. For this reason, we recommend plugging your computer directly into the router or modem with an ethernet cable. This will ensure a robust connection for your video. If you need to rely on WIFI — consider restarting your modem and router the day before the session and kick all other family members off the WIFI network at presentation time. This will help to ensure a clean connection.
    Make sure any unnecessary applications are closed 
    Pretty simple. The wooooonky sound you hear when a wifi connection is fluttering can often be fixed by ensuring you close and exit out of other programs. 
    Quiet and distraction free
    Please be in a distraction-free area… puppies barking, kids yelling, spouses yelling, staff interruptions… oh the myriad of things we seen during meetings..

Your Personal Zoom Set Up — Desktop/Laptop

The best way to engage with others overall is to ensure you click to add the PARTICIPANTS list and CHAT box to your main views.